Curtain and Blinds Repair Recommendations
If you need any more information please contact our service group at Curtain Wonderland.
- Keep your drapes dust-free by regular mild vacuuming utilizing the attachment that is appropriate.
- Make reference to the ‘Care Instruction Label’ fixed to your backside of the curtains, before laundering them.
- Usually do not manage material with dirty arms, since this can soil the material.
- Cold or hand that is warm with wool approved detergent. Usually do not soak. Don’t bleach. Usually do not wring or rub.
- Usually do not tumble dry. Drip dry in color material part down. Don’t use pegs or fold over clothing line.
- For most readily useful outcomes re-hang to dry.
- Avoid damp coated edges pressing.
- Warm iron on material part only. Feasible shrinkage 4%.
How exactly to clean Blockout curtains
- We advice an everyday mild cleaner using the attachment that is appropriate.
- We advice hanging the curtain with curtain hooks onto the clothesline to air them out (don’t use pegs or hang within the clothesline).
- We advice spot cleansing with infant wipes when you have dirty markings regarding the textile.
- We try not to suggest blockout that is washing due to the fact coated sides stick together when they’re damp.
- Relate to the ‘Care Instruction Label’ fixed towards the backside of the curtains, before laundering them.
- Warm hand clean.
- Try not to bleach or immerse.
- Never wring or rub.
- Drip dry in color
- Usually do not tumble dry. Warm iron.
- Usually do not dry clean
- Feasible shrinking 3%.
Curtain Wonderland just provides within Australia. Costs consist of GST. Here are the curtain and blinds distribution rates and directions.
Standard ( Body Body Weight) & Price
All postage and managing – $15.00Free delivery for many requests over $250!50 kgs and over costs can vary greatly. Regional delivery cost can vary greatly.
- If we have actually verified your re re payment, distribution on ready-made things will use up to 10 trading days to supply.
- We endeavour to help keep to these distribution durations, nonetheless outside facets, that are away from our control, will often effect on these time structures.
- When your purchase perhaps perhaps maybe not get to the right time period as quoted above, please contact Curtain Wonderland.
Australia-Wide Curtain and Blinds Delivery
- Your product will be delivered via courier or Australia Post, based on where you are.
- To minimise delays, please offer any unique distribution directions with your information.
- Courier organizations will perhaps not phone prior to delivery to confirm times that are delivery. A calling card will be left if you are not at the address to collect your product. You will be responsible for your product once it has been delivered if you agree to have your order left and not signed for.
- If any item is gone back to us for almost any explanation, without having to be delivered, you’ll be needed to protect the expense of brand new distribution fees before your product or service is sent once again.
- A $50 cost will likely be charged, and the initial distribution cost, if instructions are terminated after being came back to us by Australia Post or even the courier business.
Comes back policy
Exchange And Refunds
14 DAY REFUND / EXCHANGE POLICY – readymade products
At curtain wonderland, we think the end of the purchase is only the start of y our dedication to you, as being a respected client we would like one to be totally pleased with your purchase.
Therefore as well as your legal rights beneath the Australian consumer legislation you can expect a 14-day exchange/refund policy period for modification of brain, all we truly need from you would be to:
- Get back the products to your exact same shop of purchase
- Offer us utilizing the purchase receipt that is original
- Make sure the items are came back in packaging as bought
- Offer us aided by the purchase receipt that is original.
- Supply the method that is same of while you employed for your purchase (refunds is likely to be credited utilising the original way of re payment)
- Know that money refunds more than $199 / Eftpos refunds more than $499 would be reimbursed via cheque or deposit that is direct will likely to be processed by curtain wonderland hq.
- Offer photo ID for many refunds over $199
For hygiene/ wellness reason we usually do not offer refunds on our bedding services and products, this consists of, it is not restricted to, quilt covers, coverlets, bedspreads, sheets, quilt inserts, mattress toppers, pillowcases and pillows. Please select carefully when choosing the products.
We don’t offer reimbursement, repair or exchange on items which were sold as faulty or imperfect
Exchanges outside of the period that is 14-day be honoured by means of a credit note that can be employed for a time period of perhaps perhaps not surpassing three months in virtually any of y our curtain wonderland stores.
REFUND / EXCHANGE POLICY – tailor made item
We’re going to fulfill all responsibilities put down because of the Australian customer rules, nonetheless, we usually do not provide a reimbursement or return on items which have been tailor made in your stead, this might add it is not restricted to, change of brain.
We usually do not provide a refund or repair on products which were resized utilizing dimensions supplied directly at our cost by you that are incorrect, if we make goods the wrong size, we will replace goods for you.
We shall satisfy all responsibilities put down because of the Consumer that is australian Laws these generally include but they are not restricted to:
- Repair /replacement of products which are deemed defective by make
- Products that aren’t fit with regards to their meant use
- Products which do not do that which we stated they might do during the sites similar to seeking arrangement right time of purchase
- Our goods come with guarantees that cannot be excluded beneath the Australian Consumer Law. You may be eligible for an upgraded or reimbursement for a major failure and for settlement for just about any other fairly foreseeable loss or damage. You will be additionally eligible to have the products fixed or replaced in the event that goods are not able to be of appropriate together with failure will not add up to a major failure.
Our company is proud to supply a warranty that is 2-year through the purchase date on our services and products; this guarantee will not add:
- Normal wear and tear including fading of textile along with other materials
- Any variation in timber grain, lumber stain or small warping that may possibly occur in every style of timber /timber
- Small material color tones and texture variants that will take place from batch to batch, consequently precise colour match might not be possible
- Accidental damage, misuse or incorrect installation
Validation of claims can include the shop giving your came back goods to mind workplace for evaluation.
How can I determine my windows to have a proper fit?
Window sizes and shapes differ commonly, and also you must determine each screen independently. The best method so that the proper dimension is always to remember ‘3 + 3’ – measure each window at three various places, width and length, and determine each screen 3 x. How you measure for the blinds, and just how you install them, relies on the variety of blind you decide on. We’re thrilled to assistance with your measuring, talk to one just of y our specialists for the measuring tips.
Imagine if my brand new blinds don’t fit my window?
When you have measured precisely, your brand new blinds will fit perfectly. If you don’t, please call us. We comprehend measuring errors do happen and with respect to the sort of mistake, you may possibly get back the merchandise for either repair or replacement.
Will my brand new curtains fit on my current track?
All our ready-made curtains are created to fit many curtain that is hook-based.
Just how long does it decide to try receive my purchase?
You really need to get products that are ready-made ten times of us getting your re payment. In case the purchase does arrive within this n’t time, please contact us.
Imagine if my curtains will be the incorrect color?
We will gladly exchange or refund your purchase when returned in its original, like-new condition, with proof of purchase, within 14 days after delivery if you are not 100% happy with your choice of ready-made product. See our Returns Policy for more information.